Refund Returns and Cancelation Policy

Samarth Bio Tech Ltd > Refund Returns and Cancelation Policy

Refund  Policy  & Cancellation Policy 

1.Refund  Policy

Eligibility for Refund :

  1. In order to return, you must have bought the product from Samarth Bio Tech.
  2. You must request a refund within [1-2] days from the date of purchase.
  3. The product needs to be in its original packaging, unused, and in its original condition.

Non-Refundable Items:

  1. Clearance or discounted items.

Refund Process:

  1. Reach out to our customer support team via email or telephone at [836-231-0040] to begin the refund process.
  2. Provide your order number, a clear explanation of the reason for the refund, and any relevant supporting documentation.

Refund Amount:

  1. An approved refund shall be issued in accordance with the initial payment method, with the exception of any additional shipping or handling charges.
  2. If your purchase involved a discount or promotion, the refund amount will be adjusted accordingly.

Return Shipping

  1. If the refund is due to a product defect or an error on our part, we will provide a prepaid return label. Follow our return instructions.
  2. If the refund request is not related to a defect or our error, you are responsible for return shipping costs.

 Refund Processing Time

  1. Once approved, the refund may take up to 12-15 days to be processed and credited to your account. The processing times may differ depending on the method of payment and the financial institution.

No cash on Delivery

2. Returns and Exchanges:

We want you to be completely satisfied with your purchase. If you are not happy with your order for any reason, you may return it within 2 days of the purchase date for a refund or exchange.

Return Shipping

  1. If the refund is due to a product defect or an error on our part, we will provide a prepaid return label. Follow our return instructions.
  2. If the refund request is not related to a defect or our error, you are responsible for return shipping costs.

 Damaged or Defective Items:

In the rare event that you receive a damaged or defective item, please contact our customer service team immediately. We will provide instructions on how to return the item or arrange for a replacement.

3. Cancellation Policy

 1. You may cancel your order within [1] hours of purchase by contacting our customer support team.

2. After this period, orders cannot be canceled as they will have entered the shipping process.

Contact Information

If you have any questions or concerns regarding our Refund and Cancellation Policy, please reach out to our customer support team at info@samarthbiotechltd.com or [836-231-0040].

Please be aware that Smarth Bio-Tech reserves the right to revise or amend this policy at any time without prior notice. We encourage you to periodically review this policy for updates.

By purchasing anything from Samarth Bio-Tech you are agreeing to the terms and conditions of our Refund/Cancellation Policy.

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